Microsoft
Microsoft Defender Experts MDR (Plan 1 and Plan 2; Plan 1 formerly Defender Experts for XDR) and Microsoft Defender Experts Hunting (formerly Defender Experts for Hunting); also sold within the Microsoft Defender Experts Suite · Customers with constrained SOCs overburdened with alert volume, needing skilled experts, or both (Defender Experts Hunting is for customers with a robust SOC)
- Ownership
- Public (NASDAQ: MSFT)
- HQ, founded
- Redmond, Washington, US · 1975
- Tools
- Its own stack. Deploys its own agent or platform. Own technology: Microsoft Defender XDR (Defender for Endpoint P2, Defender for Office 365 P2, Defender for Identity, Defender for Cloud Apps), Microsoft Entra ID P2; Microsoft Sentinel for Plan 2. EDRs named: its own Microsoft Defender for Endpoint. SIEM: Plan 1 uses Microsoft Defender data; Plan 2 operates on the customer’s own Microsoft Sentinel workspace (Microsoft says it is not a managed SIEM service) Source
- Response
- Triage, investigation and managed response on Microsoft Defender incidents; with the security operator role analysts “can also take specific remediation actions agreed upon with your SOC team”; for Plan 2 third-party sources, response guidance only. Incident response: Not included: Defender Experts MDR “doesn’t provide incident response services for an active compromise”; incident response is the separate Microsoft Defender Experts Cybersecurity Incident Response service. Source
- Service level
- No response time stated
24/7 human analysts, stated. - Price
- Not published.
- Attestations
- None found for this service on its public pages.
- Demo, sample
- None public.
- MITRE eval
- Took part in MITRE ATT&CK Evaluations, Managed Services: OilRig (2022); menuPass + ALPHV BlackCat (2024). MITRE publishes results, not scores.
NoteMicrosoft disclosed in an SEC filing that a nation-state actor accessed and exfiltrated information from a small percentage of Microsoft corporate email accounts, including senior leadership and cybersecurity staff, between late November 2023 and January 2024. Source